Last updated: 3 May 2026
Promo Delivery Ltd ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our promotional music delivery platform at www.promodelivery.co.uk.
We are registered in England and Wales (Company No. 17193589). For data protection purposes, Promo Delivery Ltd is the data controller.
When you are added to our platform as a DJ, press contact, or industry professional, we collect:
When you interact with promotional campaigns, we automatically collect:
We use Google Analytics (GA4) to collect anonymised browsing data including:
We do not collect payment information, social media credentials, or any special category data (health, political opinions, etc.).
We process your personal data for the following purposes:
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Delivering promotional music campaigns to you | Legitimate interest |
| Recording your feedback and reactions to promos | Legitimate interest |
| Providing download access to promotional tracks | Legitimate interest |
| Generating feedback reports for record labels | Legitimate interest |
| Sending password reset emails | Contract performance |
| Sending follow-up emails about unreacted promos | Legitimate interest |
| Website analytics and performance monitoring | Legitimate interest |
| Detecting and preventing bounce/spam issues | Legitimate interest |
Our legitimate interest is operating a promotional music delivery service that connects record labels with DJs and press contacts. We have assessed that this processing does not override your rights and freedoms.
When you react to a promo, your name, support rating, score, favourite mix, and comment are shared with the record label that sent the promo, via feedback reports. Your email address is not included in these reports.
We use the following third-party services to operate the platform:
We do not sell, rent, or trade your personal data to any third party.
Your data is stored on:
We protect your data with:
| Data Type | Retention Period |
|---|---|
| Account data (name, email) | Until you unsubscribe or request deletion |
| Reaction/feedback data | Indefinitely (forms part of label reports) |
| Download logs | Cleaned weekly for expired promos |
| Login logs | 12 months |
| Audio files and artwork | Deleted when promo expires or is ended |
| Password reset tokens | 30 minutes (auto-expire) |
You can opt out of receiving promotional emails at any time by clicking the unsubscribe link included in every email we send. Once unsubscribed, you will no longer receive promo campaigns from any label using our platform.
If you have any questions about your data or wish to make a request, contact us at [email protected].
We use the following cookies:
| Cookie | Purpose | Duration |
|---|---|---|
PHPSESSID |
Session management (login state) | Browser session |
_ga, _ga_* |
Google Analytics (anonymised usage) | 2 years |
| Cloudflare cookies | Security and performance | Varies |
We do not use advertising or tracking cookies beyond Google Analytics.
Your data is primarily processed within the UK and EU (AWS eu-west-2). Google Analytics data may be transferred to the US under Google's Standard Contractual Clauses. We do not transfer data to any other countries.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your data:
Promo Delivery Ltd — Registered in England and Wales: 17193589